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    Help Center

    MyTeal Support

    We are here to support your journey with MyTeal. Find answers to common questions, access self-service tools, or reach out to our team.

    Get in Touch

    App & General Support

    For user inquiries, mobile app feedback, general questions, and account assistance.

    hello@myteal.ca

    Technical & Corporate

    Synapsis Medical Technologies Inc. technical support, platform inquiries, and bug reports.

    Available during standard business hours.

    info@synapsismedical.com

    Self-Service Resources

    Delete Account
    Manage data removal
    Privacy Policy
    Data security & rights
    Terms of Service
    Terms & conditions

    Frequently Asked Questions

    In the MyTeal mobile app, navigate to Settings > Account > Reset Password, or reach out to our support team for assistance. You will receive an email with instructions to set a new password.

    Open the MyTeal mobile app and navigate to Settings > Profile to edit your personal details. Remember to save your changes before exiting the screen.

    You can initiate account and data deletion directly within the MyTeal app under Settings > Account, or by visiting our dedicated Delete Account page.

    Please review our Privacy Policy and Terms of Service for details regarding our data handling and terms.

    For technical support and assistance, please email us at info@synapsismedical.com. Our technical team is available during standard business hours.