Privacy Policy

    Your privacy matters to us. Learn how we collect, use, and protect your information with complete transparency.

    Last updated: January 2024

    Introduction

    Welcome to Synapsis Medical Technologies Inc. ("we," "us," or "our"). By accessing or using our website www.myteal.ca, our services, or products, you agree to be bound by this Privacy Policy. If you do not agree to these terms, please do not use our website or services.

    Information We Collect

    Personal Data

    While using our website or services, we may ask you to provide us with certain personally identifiable information, including but not limited to:

    Name
    Email address
    Phone number
    Address
    Date of birth
    Payment information (if applicable)

    Usage Data

    We may collect information on how the service is accessed and used, including but not limited to:

    Internet Protocol (IP) address
    Browser type and version
    Pages visited on our website
    Time and date of visits
    Time spent on pages
    Unique device identifiers
    Geographic location data
    Other diagnostic data

    Tracking Technologies and Cookies

    We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies, but some portions of our website may not function properly.

    Essential Cookies

    Necessary for website function and cannot be switched off.

    Performance Cookies

    Help us measure and improve website performance.

    Functionality Cookies

    Enable enhanced functionality and personalization.

    Advertising Cookies

    Build profiles for relevant ads on other sites.

    How We Use Your Data

    We use the information we collect in a variety of ways to provide and improve our services to you:

    To Provide and Maintain Our Services

    Account Management

    Create and manage your account, including processing registration.

    Service Delivery

    Deliver products and services, process transactions, send confirmations.

    Customer Support

    Provide support, respond to inquiries, and improve our responses.

    To Improve Our Services

    Enhancement

    Analyze usage to develop new products, services, and features.

    Personalization

    Deliver content and offers relevant to your interests.

    Performance Monitoring

    Monitor usage trends to improve functionality.

    To Communicate with You

    Updates and Notifications

    Send technical notices, updates, and security alerts.

    Marketing Activities

    Share products, services, and promotions (opt-out available).

    To Ensure Compliance and Security

    Legal Obligations

    Comply with applicable laws and regulations.

    Security

    Protect against fraudulent and unauthorized activity.

    Enforcement

    Enforce our terms and respond to legal requests.

    By using our website and services, you consent to our use of your data as described in this Privacy Policy. If you have any questions about our data usage practices, please contact us at info@synapsismedical.com

    Questions About Your Privacy?

    We're here to help. Contact us if you have any questions about this privacy policy or how we handle your data.

    Contact Us